Trusted by leading healthcare companies.

“I was really taken aback by how accurate and natural the virtual agent was. PolyAI fits the bill for our desire to continue to innovate and make sure technology barriers are as low as possible to get patients as engaged as possible.”

Lauren Sullivan

Chief Information Officer, Howard Brown Health

AI agents for personalized healthcare.

Take appointments, answer FAQs, route phone calls and more with conversational AI agents. Resolve over 50% of customer service transactions and consistently deliver your best brand experience. With support for multiple languages and 24/7 availability, we help healthcare organizations reduce call abandonment, improve CSAT scores, and free up staff to focus on patient care.

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Madison - Account Executive

Why PolyAI?

We're partnered with the worlds top Healthcare companies to answer every patient call with Voice AI built for healthcarePower patient communication with human-like voice agents fine-tuned for clinical language. With a proven track record across 1,000+ clinics, we help healthcare teams automate intake, scheduling, and more – without compromising safety, compliance, or experience.

$120M

revenue lift

15

point increase in CSAT abandonment

88%

reduction in call wait time

Solving healthcare's biggest challenges

Address the top priorities keeping patient experience and operations executives up at night

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Eliminate patient wait times


PolyAI's conversational AI agents eliminate hold times and IVR frustration by answering instantly 24/7, understanding natural speech to handle appointment scheduling, prescription refills, and care navigation without making patients wait.

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Ease administrative burden on staff

PolyAI's voice agents automate repetitive tasks like appointment scheduling, insurance verification, and FAQs, freeing your clinical staff to focus on complex patient care that truly requires human expertise.

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Reduce costs while improving care

PolyAI's voice agents autonomously resolve over 50% of patient calls with HIPAA-compliant, empathetic conversations, cutting cost per contact while boosting satisfaction and clinical outcomes.

HEAR POLYAI IN ACTION
Healthcare call recordings
Listen to real examples of our voice AI handling healthcare calls - from appointment scheduling to doctor queries and insurance questions.
Andy's resupply order
The AI assistant helps a customer reorder diabetic supplies, updates their address on file, and confirms shipment details, all in one seamless outbound call.
Listen to recording
Paweł's insurance question
A caller asks about health insurance coverage and plan details. The AI agent provides accurate information and guides them through their options.
Listen to recording
Audibel hearing test booking
A prospective customer calls to book a free hearing test. The AI agent explains exam options, captures their contact details, and starts scheduling a consultation with a licensed specialist.
Listen to recording

Your trusted healthcare partner

Security

24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.

Security →

Integrations

No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.

Integrations →

Data and Insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

Data and Insights →

Trusted by leading Healthcare companies

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